Types of information we collect and how we collect it
The majority of the product and service information posted on our sites is offered without us collecting any personally identifiable information from you. You can surf the websites and view much of our content anonymously.
Information You Provide
There are a few activities on our site where the collection of personally identifiable information is necessary. We receive and may store any information you enter on our website or give us in any other way. This includes information that can identify you (“personal information”), including your first and last name, telephone number, postal and email addresses, and billing information (such as credit card number, cardholder name, and expiration date). We may also request information about your hotel room preferences and frequent flyer and car rental program information. You can choose not to provide information to us, but in general some information about you is required in order for you to book travel; complete a traveler profile; participate in a survey, ask us a question; or initiate other transactions. We do not market, seek, or solicit information or knowingly collect information from children. When personally identifiable information is collected, you will know because you will have to provide such information to us.
Information Collected from You with Technology
Our sites may collect some information about you using technology, so it may not be readily apparent to you that it is being collected. For instance, and as described more fully below, when you visit our site, we automatically collect certain non-personally identifiable information from your browser, such as your Internet service provider’s address, the web page from which you came, and a record of your activity on our site. We may use beacons to detect if and when you opened our emails. This information is not personally identifiable. Our sites use information collected through technology to: make our sites more interesting and useful to you; help advertisers on our site design advertisements our users might like; help us generally improve the content and layout of our website; notify you about updates to our website; and contact you for marketing purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many of our features that make your web experience more efficient.
Our HTML-formatted emails may contain a web beacon to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email. We may use this information for purposes including determining which of our emails are more interesting to users. The web beacon will be deleted when you delete the email. Emails in plain text (if applicable) rather than HTML will not include the web beacon.
When accessing our website on a mobile device or using any of our mobile applications, we may have access to your location if you have enabled location services on your device. We may also have access to your mobile device ID, which is unique to your device and does not by itself contain any personally identifiable information.
How We Use the Personally Identifiable Information that We Collect
When you supply us with personally identifiable information, the information you provide is added to our customer file. We use personally identifiable information in a limited number of ways. We use the information to complete transactions. For instance, if you contact us for help, we will use the information to contact you. Information we collect is also used to send you: e-mail updates, products and services, discounts, upcoming events and newsletters about our sites; travel or other e-mail promotions and special offers from our third-party sponsors; periodic mailings or telephone contact related to travel, products and services, discounts, upcoming events, newsletters about our sites; periodic mailings related to Travel or other promotions and special offers from our third-party sponsors.
Who We Share Your Information With
To enhance your experience on our websites, from time to time we may provide information to a select group of companies that offer products and services that may be of interest to you. We also share information for security reasons.
On occasion, we offer promotions – such as sweepstakes or free subscriptions — in conjunction with a sponsor. We may share your information with those sponsors that can send you other special promotions. In addition, we will occasionally send e-mail promotions to our users on behalf of third-party sponsors regarding lifestyle-related products or services.
On some of our sites, we provide content that is created by a third-party website. In some instances, the third-party sites will collect information in order to facilitate the transaction or to make the use of their content more productive and efficient. In these circumstances, the information collected is shared between our third-party sponsors and us.
Third-Party Advertisers and Network Advertisers
In addition, some advertisements on our site may promote products and services from third-party companies. These companies are called “network advertisers.” Network advertisers collect information when you visit our site. The information is collected using technology, so you may not realize it is being collected. The network advertisers collect this information so that they can show you ads that are more relevant and interesting to you. You can opt out of the collection of this information by following the instructions below.
Sale of Businesses
We may sell certain of our businesses or assets to other companies in connection with a merger, acquisition, or bankruptcy. When such transactions take place, visitor information (including personally identifiable information) may constitute a part of the transferred business assets. In the event that we, or any of our affiliates, sell some, all or substantially all of our assets to another company, visitor information (including personally identifiable information) likely will be considered an asset that will be transferred to such company.
Organizations That Help Protect the Security and Safety of our Users and our Sites
We will disclose personal information and non-personal information as required by law, for example, to comply with a court order or subpoena; to enforce our Terms of Service, or site or sweepstakes/contest rules; or to protect the safety and security of users and our sites.
Choices You Have About Our Collection, Usage, and Sharing of Your Information
You may make modifications to your communication preferences by simply contacting us via email by clicking “Contact” located at the bottom of our web page or send an email directly to email@example.com. Please include information in the email that will help us identify your account so we can assist you with your inquiry or request.
You can use much of our site without giving us any personally identifiable information. When you register with us or give us personally identifiable information. At any time you can request that we not send e-mails to you anymore either by unsubscribing from the communication or by contacting us at firstname.lastname@example.org.
Direct Mail Communications
We recognize that your privacy is very important to you, and we are committed to protecting it. When you subscribe to our publications, or otherwise do business with us, please tell us if you do not want to receive our direct mail marketing offers for any or just certain products and/or services. We will mark your account for a three-year period. You will not receive any direct mail offers from us during this three-year period for those products and/or services that you have indicated to us that you are not interested in receiving. If you change your mind, just get in touch with us and ask that we include you in future offerings. You can ask us at any time to not include you in future offerings. However, please note that because marketing campaigns are planned a few months ahead of time, you may continue to receive marketing offers for two to four months.
Third Party Ad Tracking and Serving
We do not control third parties’ collection or use of your information. However, these third parties may provide you with ways to choose not to have your information collected. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) by following instructions on the NAI’s website: https://www.networkadvertising.org/.
California Privacy Rights
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to email@example.com. Our website currently does not honor browser “do not track” signals.
The Type of Security We Provide
Security is of the utmost concern and importance to us for all personally identifiable information associated with our users. We take technical, contractual, administrative, and physical security steps to protect all visitors’ information. However, no internet or e-mail transmission is ever fully secure or error-free.
Our site is operated and hosted in the United States. Information that you provide to us and the data that we collect as a result of your visiting and using our site will be collected, processed in and transferred to the U.S. and is subject to U.S. law. The privacy and data protection laws in the U.S. may not be equivalent to or adequate under the laws in your country of residence or from which you access this site. By visiting this site or by providing us with your personal information you consent to this collection, transfer, storage, and processing of information to and in the U.S.